Our Guarantee
We’re completely committed to quality not only in merchandise but also in service. If you are not satisfied with our products we will replace them or refund your payment upon their return.
Requests for refunds must be accompanied by receipts.

Your Security
Ordering online at thechileshop.com is safe and easy. We offer the latest in secure transaction technology. For extra security measure, your credit card number is sent directly to our server where we retrieve it manually.

We use industry-standard encryption methods to transmit your personal information from your computer to ours across the Internet, and we restrict access to any transactional
portions of our site to computers running web browsers that support Secure Socket Layer ("SSL") protocol.

Regardless of the precautions taken by you or by us, "perfect security" does not exist on the Internet. We cannot ensure or warrant the security of any information you transmit
to us, and you transmit such information at your own risk.

Your Privacy
Unless you specifically ask us not to, we may use your email address to contact youdirectly regarding services or products that we offer and believe may be of interest to you. We will not share the information you provide us with anybody else nor sell it for mailing purposes. Any information about your credit card will be strictly confidential.

We may disclose information to meet certain legal and Regulatory requirements or when such disclosure is legally required or necessary by the law to protect others' rights or to prevent harm.